If your service is already linked to My Account you can view your account number(s) online.  Note. Your account number is visible when you first log into My Account.  

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If you have a Postpaid (billed) Mobile Phone, you can obtain your account number at any time by following the steps below:

1. Call 1501 from your Optus Mobile Phone (it's a free call)

2. A free SMS is automatically generated, then sent to your mobile phone.  This SMS will contain your account number and current balance

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If you have a Home Phone, Mobile or Mobile Broadband service, you can obtain your account number at any time by following the steps below:

1. Grab a pen and paper

2. Call 13 29 26 from any phone

3. Select the 'retrieve account number' option

4. Your account number will be read out along with your balance & payment details

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Your account number is located on the first page of your bill, in the top right-hand corner.  

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