My Optus App

My Optus app lets you manage your account on the go.

For information on downloading the app, key features and device compatibility, check out this page. For general troubleshooting information see this page.

Alternatively, select an option below.

Is My Optus App Secure?

My Optus app uses best practice encryption methods when transmitting sensitive information. Any sensitive data is stored locally on your device, which is a good reason to ensure that you secure your device with a strong password / PIN.

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Alternate Options to My Optus App

If your device is not compatible, there are other options available which include:

  • My Account: Log in to My Account to manage your services and accounts
  • Optus Mobile Website: Visit our website optus.com.au using your mobile device’s browser for a mobile friendly display and functionality
  • Optus SMS Menu: Text the word Menu to 9999 and a list of available functions will be sent back.
    See our Optus SMS Menu page for more info

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International App Stores

If you're travelling, working or studying in Australia but wish to use your 'home' country's app store, My Optus app is available in the following countries Google Play & Apple App stores.  

My Optus app

Albania

Grenada

Paraguay

Anguilla

Guatemala

Peru

Antigua & Barbuda

Guyana

Philippines

Argentina

Honduras

Poland

Australia

Hong Kong

Portugal

Austria

Hungary

Qatar

Bahamas

Iceland

Romania

Barbados

India

Russia

Belarus

Indonesia

Singapore

Belgium

Ireland

Slovakia

Belize

Italy

Slovenia

Bermuda

Jamaica

Solomon Islands

Bhutan

Japan

South Korea

Bolivia

Kazakhstan

Spain

Brazil

Kyrgyzstan

Sri Lanka

Brunei

Laos

St. Kitts & Nevis

Bulgaria

Latvia

St. Lucia

Cambodia

Lithuania

St. Vincent & The Grenadines

Canada

Luxembourg

Suriname

Cayman Islands

Macau

Sweden

Chile

Macedonia

Switzerland

Columbia

Malaysia

Taiwan

Costa Rica

Malta

Tajikistan

Croatia

Mexico

Thailand

Cyprus

Micronesia

Trinidad & Tobago

Czech Republic

Moldova

Turkey

Denmark

Mongolia

Turkmenistan

Dominica

Montserrat

Turks & Caicos

Dominican Republic

Nepal

Ukraine

Ecuador

Netherlands

United Kingdom

El Salvador

New Zealand

United States

Estonia

Nicaragua

Uruguay

Fiji

Norway

Uzbekistan

Finland

Pakistan

Venezuela

France

Palau

Vietnam

Germany

Panama

Virgin Islands

Greece

Papua New Guinea

 

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