My Optus Service Is Not Working: Troubleshooting Index
This page provides an index of our most commonly used troubleshooting articles.
Optus Service & Network Status
You can also check our network status page to see if your service is impacted by a network outage.
Password & Username Help
- My Account Log In Help
- Email Account Log In Help
- Modem/ Router Access Help
- Internet Access/ ServiceNet Log In Help
Service Difficulties & Faults
Mobile Phone |
Fixed Phone |
Cable Broadband |
DSL Broadband |
NBN Broadband & Phone |
Mobile Broadband |
Home Wireless Broadband |
Fetch |
Optus TV feat. Foxtel |
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