How to Use Optus SMS Menu Functions: (9999 Options)

Need to find out your account balance, bill due date or request a payment extension? You can do this and more using the Optus SMS menu. 

It's super quick and works with any Optus Mobile Phone or Mobile Broadband device / tablet that can send text messages and is available 24/7.  

All text messages to and from the SMS Menu are completely free when used in Australia. Roaming rates apply for Postpaid customers overseas.

If you'd like to see what other self serve options are available, check out the My Optus app.  

How do I use the Optus SMS Menu?

From your Optus Mobile Phone or your Optus Mobile Broadband connection manager:

  • Text the word Menu to 9999 for a full list of options available for your service
  • Then text the function's number to 9999