Track Your Delivery

We’ll send you delivery updates via text / email, plus you can track your delivery online using the options below.

Mobile phones, tablets & modems

Track your delivery at optus.com.au/welcome.

NBN & Optus DSL Direct connections

Enter the order reference from your confirmation text / email into either:

Download My Optus app to get the latest updates on your order.

Note. My Optus app and the online tracker are not available for nbnTM Fibre to the Curb (FTTC) connections.

Fetch TV deliveries

View Fetch box delivery and tracking information.