Timeframes for porting my mobile to Optus

Activation/Porting normally occurs within 15 minutes to 4 hours, unless you're transferring (porting) your number over from another phone company outside of these times.

  • Mon to Fri: 8am - 8pm AEST
  • Saturdays: 10am - 6pm AEST
  • National Public Holidays: Closed (Ports are not processed on these days)

If you request to port your number outside these hours, your service will remain active with your existing provider until the next porting day.