Can I Use The My Optus App?
Got some questions about how the My Optus app works? Check out these frequently asked questions:
Compatible Plans & Services
You need an Optus personal or small business mobile or mobile broadband account to use the My Optus app. Currently, the app does not support large fleet accounts with small business plans.
Compatible Smartphones & Operating Systems
Mobile Phone
The app is compatible with iPhone running iOS 8.1 (or higher) OR Android running 4.0.3 (or higher).
Tablet
The app will work on most Tablets running iOS version 8.1 (or higher) and Android version 4.0.3 (or higher)
Not all functions are available on all devices.
Yes. The 'My Optus' app uses best practice encryption methods when transmitting sensitive information. Any sensitive data is stored locally on your device, which is just one more good reason to ensure that you secure your device with a strong password/ PIN.
Yes, the My Optus app is available in the following countries versions of Apple iTunes & Google Play stores. International Roaming charges will apply.
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My Optus app |
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Albania |
Grenada |
Paraguay |
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Anguilla |
Guatemala |
Peru |
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Antigua & Barbuda |
Guyana |
Philippines |
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Argentina |
Honduras |
Poland |
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Australia |
Hong Kong |
Portugal |
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Austria |
Hungary |
Qatar |
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Bahamas |
Iceland |
Romania |
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Barbados |
India |
Russia |
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Belarus |
Indonesia |
Singapore |
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Belgium |
Ireland |
Slovakia |
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Belize |
Italy |
Slovenia |
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Bermuda |
Jamaica |
Solomon Islands |
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Bhutan |
Japan |
South Korea |
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Bolivia |
Kazakhstan |
Spain |
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Brazil |
Kyrgyzstan |
Sri Lanka |
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Brunei |
Laos |
St. Kitts & Nevis |
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Bulgaria |
Latvia |
St. Lucia |
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Cambodia |
Lithuania |
St. Vincent & The Grenadines |
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Canada |
Luxembourg |
Suriname |
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Cayman Islands |
Macau |
Sweden |
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Chile |
Macedonia |
Switzerland |
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Columbia |
Malaysia |
Taiwan |
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Costa Rica |
Malta |
Tajikistan |
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Croatia |
Mexico |
Thailand |
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Cyprus |
Micronesia |
Trinidad & Tobago |
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Czech Republic |
Moldova |
Turkey |
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Denmark |
Mongolia |
Turkmenistan |
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Dominica |
Montserrat |
Turks & Caicos |
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Dominican Republic |
Nepal |
Ukraine |
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Ecuador |
Netherlands |
United Kingdom |
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El Salvador |
New Zealand |
United States |
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Estonia |
Nicaragua |
Uruguay |
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Fiji |
Norway |
Uzbekistan |
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Finland |
Pakistan |
Venezuela |
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France |
Palau |
Vietnam |
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Germany |
Panama |
Virgin Islands |
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Greece |
Papua New Guinea |
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Simply delete / uninstall the app from your device.
