Optus ID Requirements

There are times when you’ll need to provide 100 points of primary & secondary identification. For example, when you want to:

  • Apply for a new account with Optus and order a device/plan
  • Change the account name
  • Change your date of birth

These requirements can be found right here.

What is 100 points of identification?

  • A minimum of one Primary ID
  • Any combinations of ID will need to add up to 100 points

Important: Make sure your ID hasn't expired. 

PRIMARY ID (70 POINTS)

  • Australian Drivers Licence
  • Current Passport (Australian or International with a current visa)
  • Current Proof of Age Card (with photo) *
  • Australian Shooters Licence or Firearm Licence
  • Australian Learners Permit
  • Australian Boating Licence

* if you're using a proof of age card, a current Medicare card must also be provided

SECONDARY ID (30 POINTS)

  • Medicare Card
  • Current Credit / Debit Card
  • Pensioners Concession Card *
  • Existing Optus Account Number
  • Valid Tertiary Student ID Card (with photo, student number and institution)
  • Full Australian Birth Certificate
  • Australian Citizenship / Marriage Certificate

* Australian Pensioner Concession Card Veteran's Affairs or Aged Pension count as 40 Points

ISSUED WITHIN THE LAST 30 DAYS WITH CURRENT ADDRESS

  • Mortgage Documents
  • Current Rental Agreement / Bond Notice
  • Current Vehicle Registration

ISSUED WITHIN THE LAST 90 DAYS WITH CURRENT ADDRESS

  • Most recent Telco / Utility Bill
  • Bank Statement
  • Current Rates Notice

For information on our privacy policy and how we store your personal information, click here.