Modem/WiFi Username & Password Help: Fixed Broadband
Here you can find assistance with your fixed broadband modem's username & password, you can also check our network status page to see if your service is impacted by a network outage.
Important! We highly recommend that you change your modem / router's default password & username, including those for your WiFi network, to ensure your broadband connection remains secure.
Setting up your modem for the first time? We have Fixed Broadband Quick Start guides available to get you up-and-running in no time!