TOP 10 Q&A
Report hazardous or damaged Optus infrastructure. You don't have to be a customer to help keep the community safe.
These interactive guides are great for understanding your device and include extensive troubleshooting tips.
Manage your Optus service easily online. No login required to pay any Optus bill, recharge or track your order.
Mobile customers call 1800 123 124. All other customers call 1800 500 002. Emergency TTY number is 106.
Check out our mobile coverage maps with live updates, plus other essential info about the Optus network.
If you are experiencing financial difficulties, you may be eligible for assistance.
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Let us know what we haven't got right, so we can do better.
Please call 1800 780 219 to speak to our sales team.
Pop in to your local store and speak to our experienced sales staff.
