TOP 10 Q&A
Report hazardous or damaged Optus infrastructure. You don't have to be a customer to help keep the community safe.
These interactive guides are great for understanding your device and include extensive troubleshooting tips.
Check out our mobile coverage maps with live updates, plus other essential info about the Optus network.
Manage your Optus service easily online. No login required to pay any Optus bill, recharge or track your order.
Mobile customers call 1800 123 124. All other customers call 1800 500 002. Emergency TTY number is 106.