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Phones

View online manuals to help you better understand your mobile phone or tablet.

Gurus

Easy to follow videos for getting the most from the latest technology.

Community

Connect with other Optus customers about our products and services.

Customers with Teletypewriters

Mobile customers call 1800 123 124.
All other customers call 1800 500 002.
Emergency TTY number is 106

Optus Special Assistance Service

Optus customers with a medically certified life-threatening condition that require an Optus service fault to be fixed as a priority may be eligible for assistance. More >

Financial Hardship Policy

If you are experiencing financial difficulties, you may be eligible for assistance. More >

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